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NEWS STORY

Bureau of Elusive Contracts
City auditors are trying to figure out how a Vancouver computer consultant managed to get more than $88,000 of work in Portland's 911 center without having a contract.

BY PHILIP DAWDY
pdawdy@wweek.com


Sherrill Whittemore approved 29
of Steve Berg's invoices.

 

According to a BOEC memo, Berg had developed similar software for Clark County, Wash. Gary Bevans, now BOEC's principal management analyst, worked with Berg
to develop the Clark County software.

 

Berg charged BOEC $65 an hour for his work, less than half the going rate for Windows NT consultants, according to BOEC's Paul Stein.

 

 
It turns out that possible overtime and telecommuting abuses aren't the only problems at the city's 911 center.

Documents obtained by WW show that officials at the city's Bureau of Emergency Communications have been violating the spirit--and possibly the letter--of city contracting regulations.

Problems at BOEC, which triages all Multnomah County 911 calls, surfaced Nov. 5 when city auditors said they were looking into allegations of payroll and overtime fraud, based upon a complaint by a BOEC employee.

Last week, auditors confirmed to WW that they also are looking into potential irregularities relating to BOEC's relationship with a computer company--an arrangement that went on for two years with the full knowledge and authorization of BOEC Director Sherrill Whittemore.

City records show that between June 1997 and September 1999 BOEC paid Vancouver, Wash., computer consultant Steve Berg $88,225 for two software projects aimed at tracking the bureau's budget and expenditures.

No one says that Berg Enterprises has provided BOEC with bad services. Instead, auditors are looking into the process by which he got the job.

Although the city code regulating bureau expenditures is often a wall of confusion, it's quite clear when it comes to hiring a professional and technical consultant such as Berg.

If a consultant's fee is less than $19,296 for a project, then a bureau can put the project out to an informal bid. In practice, this means calling three consultants to find out how much they would charge.

Anything over $19,296 requires a formal bidding process with newspaper ads, sealed bids and council approval of the contract. The process is designed to guard against sweetheart deals and ensure that the city gets the best work at the best price.

BOEC spent $25,480 for one project and $62,745 for the other, well above the cap for informal bids and in both cases without a contract.

Commissioner Dan Saltzman, who first requested the audit, was unavailable for comment, as was Whittemore, who is on personal leave until Dec. 13.

Paul Stein, BOEC's administrative-services director, told WW the bureau followed proper procedures.

But City Auditor Gary Blackmer, while declining to comment on details of the BOEC audit, did tell WW that the payments to Berg "do not appear to be in compliance with city purchasing rules."

A review of the invoices indicates that BOEC may have tried to get under the $19,296 cap by using dozens of purchase orders rather than a contract. City bureaus are allowed to issue so-called "limited purchase orders" for goods and services under $5,000, which allows them to obtain goods on a one-time basis without having to run the gauntlet of bids and other paperwork.

But city purchasing rules do not allow "LPOs," as they're known, to be issued for professional and technical services, says Darin Matthews, procurement division manager for the city.

In addition, eight of the invoices Berg submitted for the purchase orders are for amounts just under the $5,000 threshold--something that several city officials said should have sounded the alarm with BOEC.

"The accounting people should have noticed it at the bureau level," says Toni Anderson, a deputy city auditor. Project managers, too, should have known the scope of the project and applied city contracting rules appropriately, she says.

Mayor Vera Katz will probably take a dim view of a city bureau appearing to skirt contracting procedures. During her first mayoral campaign in 1992, she hammered away at similar practices within the city that were revealed by a WW investigation ("The 10,000 Club," Sept. 24, 1992). As mayor, she has implemented safeguards that are aimed at preventing the type of no-contract business that BOEC has been conducting with Berg.

Even worse, the contracting irregularities may be the least of the bureau's worries. Three auditors are currently looking into everything from rug looms at the 911 center to allegations that some BOEC employees ran personal businesses on the public's dime.

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