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NEWS STORY


Fax Checking
The city's probe into abuse at its 911 center includes a look at a manager's side job in the cruise industry.

BY PHILIP DAWDY
pdawdy@wweek.com

Passengers pay Cruise West as much as $2,255 a person for a cruise up the Snake River.

 

BOEC's 1999-2000 budget is $13,581,930. The bureau has 155 full-time employees.

 

Wolfe is not the whistle-blower who first brought to light the previously reported allegations concerning BOEC. That person's identity is currently under wraps, although it is believed he or she no longer works at BOEC.

 

Bevans quit working for Cruise West in October. The company says he won't be working for it in the future.

 

When you get down to it, the Bureau of Emergency Communi-cations' raison d'être is to ensure that a fire truck gets to a burning house or a cop car gets to the scene of a crime. But at least one BOEC manager also seems to have been concerned with getting tourists from Pierre, S.D., to the Snake River.

WW has learned that Gary Bevans, BOEC's principal management analyst, has used the city's 911 office to help carry out a side job for a cruise company. What's more, a former BOEC employee says it all went on right under the nose of BOEC director Sherrill Whitte-more.

"She would have had to be blind to miss it," says Brenda Wolfe, who worked at BOEC as an accounting clerk until June. She left the agency in disgust, she says, because it was a workplace where employees who were in with Whittemore could do outside work on the public's dime and choose their own hours, while everyone else shouldered the load.

Last month City Commissioner Dan Saltzman asked the city auditor's office to investigate BOEC. Among the allegations are abuse of flextime and overtime, violations of city contracting rules ("Bureau of Elusive Contracts," WW, Nov. 23, 1999) and employees running personal businesses.

Bevans, who is paid an annual salary of $48,770, was one employee who may have benefited from that system. He worked part-time for Cruise West, a Seattle-based company that offers seven-day cruises up the Snake River to Idaho's Hells Canyon in the spring and autumn. The cruises leave from Portland at Tom McCall Waterfront Park.

WW has identified 23 instances in which faxes from Cruise West, some of which exceeded 20 pages, were received by Bevans on BOEC's administrative fax line.

Mary Novak-Beatty, Cruise West's vice president of sales and marketing, says Bevans worked as the company's Portland shore-support manager. He logged about 20 hours a week, she says, primarily on weekends as a $10-an-hour contract employee. She estimates Bevans' yearly take at $3,200.

Novak-Beatty, who says she did not know Bevans worked for the City of Portland, says it's common for the company to keep its support staff aware of passenger-list changes by fax. Some of the faxes to Bevans request that he arrange for ground transportation for tourists from Portland International Airport to the Port of Portland. Other faxes are purchase orders for bourbon and vodka to be delivered from a Southwest Portland package store to the ship. All of the faxes obtained by WW were received at BOEC during normal business hours.

Bevans declined to answer questions about his business, citing the auditor's ongoing investigation of BOEC. City Auditor Gary Blackmer refused to discuss any details of his office's investigation. Whittemore, who is on personal leave, was unavailable for comment. Paul Stein, BOEC's interim director, also declined to comment, citing the ongoing investigation.

BOEC does not have a written policy on outside work by its employees, but the city code clearly prohibits the use of city resources for outside business and personal use.

According to BOEC phone records reviewed by WW, Bevans did not make any long-distance calls or send any faxes to Cruise West.

Even if Bevans did spend city time on his side job, it's not exactly scandalous. But Wolfe says his activities say a lot about BOEC's work culture. She says Bevans made no attempt to hide the fact that he was using the office fax machine for Cruise West business. In fact, she says, the office secretary put his faxes in his in-box and mail slot. "Once, he jumped down the receptionist's throat because he couldn't find a fax," Wolfe says.

Yvonne Deckard, the city's interim director of human resources, says the city employs a "progressive disciplinary system" for employees who violate personnel rules. She says that someone who misuses city resources and steals city time could be fired.

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Willamette Week | originally published December 1, 1999

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